Posts tagged Incident Review — AI × software engineering, made practical.
Two rows, one identical idempotency key, both attempts legitimate — the 3am postmortem that made us realize our retry wrapper wasn't resending a request, it was re-asking the model what it wanted to do.
A ninety-second permission review, one YAML line, and the moment I realized directory-level access control was built for humans who own the incident — not agents that only own the ticket.