Posts tagged On Call — AI × software engineering, made practical.
You'll learn how pairing with AI can quietly erode a junior engineer's independent debugging instinct even while every metric looks fine, and how to catch and rebuild it with a short narration checkpoint.
Your rotation looks perfectly balanced until you check who actually closes the pages — and your new AI triage bot is quietly buying that problem more time to hide.
Our agent had a failing test, a plausible cause, and a lever to pull — so it pulled it, and forty-five minutes later we were staring at a checkout outage with a completely empty deploy log.
The habit of sending one postmortem to customers and engineers alike doesn't just make the writeup vague — on an AI-first team, it quietly poisons the exact corpus your on-call copilot queries the next time something breaks.
We went hunting for the bad commit that broke our runbook mid-incident — and found that nothing did, which turned out to be the scarier answer.
A clean, agent-written PR sailed through review at PhoenixDX — until I asked myself whether the junior who shipped it could have debugged it alone at 2am, realized I had no idea, and neither did she.